Introduction

Bullhorn Plumbing (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website (https://bullhornservices.com/) and customers who engage our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or when you engage us for plumbing services. By using our website or service, you accept the practices described in this policy.

Scope of this Policy

This policy applies to information collected:

• via our website;

• through any interaction when you request a quote, contact us, or schedule services;

• via any other communication (phone, email) when you engage us for plumbing work.

It does not apply to information collected through other channels not described here or by third-party websites that may link from our site.

Information We Collect

We may collect the following categories of information:

a) Personal Information You Provide Directly

• Your name, address (including job site or service address), email address, telephone number.

• Service request details (nature of plumbing issue, appliance/fixture information).

• Payment information when you engage our services.

• Other information you volunteer when contacting us (e.g., comments, preferences).

b) Information Collected Automatically

• Device and usage data (e.g., IP address, browser type, operating system).

• Website interaction information (pages visited, links clicked, time spent).

• Cookies and similar technologies used on our website.

Use of Your Information

We use the information we collect for the following purposes:

• To provide, deliver, and manage the plumbing services you request.

• To respond to inquiries, schedule service calls, send confirmations, and provide service follow-up.

• To process payments and invoicing.

• To improve our website, services, and customer experience.

• To send you marketing/promotional communications (if you’ve opted in) such as special offers, news, or updates about our services.

• To protect against fraud, enforce our terms and protect our rights and property.

Disclosure of Your Information

We may share your personal information in the following situations:

• With service providers and contractors who assist us in delivering services (e.g., payment processors, scheduling software, marketing vendors). They are required to keep your information confidential and use it only for the purposes we direct.

• When required by law, regulation, legal process or governmental request.

• In connection with a merger, sale, reorganization, or acquisition of all or a part of our business.

• With your consent or at your direction.

Cookies & Tracking Technologies

We use cookies and similar technologies to track website activity and store certain information. Cookies may include functionality such as remembering your preferences or helping us understand how you use our website. You may set your browser to refuse cookies; however, doing so may affect the use of some parts of our website.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes described in this policy, including to provide services, comply with legal obligations, resolve disputes, enforce agreements and for analytic purposes. Once the information is no longer required, we will either securely delete or anonymize it.

Security

We implement reasonable physical, technical and administrative safeguards to protect your personal information from unauthorized access, use, alteration or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.

• The right to request correction of inaccurate data.

• The right to request deletion of your personal information (subject to legal or contractual retention reasons).

• The right to opt out of marketing communications.
  If you wish to exercise any of these rights, please contact us at the contact information below.

Links to Other Websites

Our website may contain links to third-party sites that are not owned or controlled by Bullhorn Plumbing. We are not responsible for the privacy practices of those other sites, and we encourage you to review their policies before providing any personal information.

Changes to this Policy

We may update this Privacy Policy at any time by posting a new version on our website. We will update the “Last Updated” date above. Your continued use of our website or services after such changes will constitute acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or the data practices described herein, please contact us:

Bullhorn Plumbing
4948 O’Daniel Rd, Seguin, TX 78155-0536
Phone: (210) 901-1192
Email: office@bullhornplumbing.com

State Board Address:

7915 Cameron Rd
Austin, TX 78754
512-936-5200